Privacy Policy

Introduction

Morphiq ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website or engage our AI integration consultancy services.

This policy applies to all personal data we process about individuals who visit our website, inquire about our services, or engage us for consultancy work. By using our services or providing us with your personal information, you acknowledge that you have read and understood this privacy policy.

For privacy-related questions or concerns, please contact us at privacy@morphovavs.

Data Collection

Information You Provide

We collect personal data that you voluntarily provide when you contact us, request services, or engage with our website. This may include your name, email address, phone number, company name, job title, and any information included in messages you send to us.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, time zone setting, operating system, and information about your visit such as pages viewed and time spent on pages. This information is collected through cookies and similar technologies.

Legal Basis for Processing

Under Malaysian Personal Data Protection Act, we process your personal data based on the following legal grounds: your consent when you provide information through our contact forms, contractual necessity when we need to process data to deliver our consultancy services, and legitimate interests in improving our services and communicating with potential clients.

Data Usage

How We Use Your Information

We use the personal data we collect to respond to your inquiries, provide consultancy services, send service-related communications, improve our website and services, and comply with legal obligations. We do not sell your personal data to third parties.

Data Sharing

We may share your personal data with service providers who assist us in operating our website and delivering our services, such as email service providers and web hosting services. These providers are contractually obligated to protect your data and may only use it for the purposes we specify.

We may also disclose your information if required by Malaysian law, in response to valid legal requests from authorities, or to protect our rights and safety or that of others.

Data Protection Measures

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS protocols, secure storage on protected servers, access controls limiting data access to authorised personnel only, and regular security assessments.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact inquiries are retained for two years. Client consultancy records are kept for seven years to comply with business and legal requirements. Website analytics data is retained for twenty-four months.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyse site usage. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand how visitors use our website, enabling us to improve our content and services. These cookies collect information in aggregate form.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect website functionality. For detailed information about our cookie usage, please see our Cookie Policy.

Your Rights

Under Malaysian Personal Data Protection Act, you have the following rights regarding your personal data:

Access and Correction

You have the right to request access to the personal data we hold about you and to request correction of inaccurate or incomplete information.

Withdrawal of Consent

Where we process your data based on consent, you may withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Data Erasure

You may request deletion of your personal data where there is no compelling reason for us to continue processing it, subject to legal retention requirements.

Complaint Rights

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Personal Data Protection Commission of Malaysia.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: