Terms & Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you and Morphiq ("Company", "we", "us", or "our") concerning your use of our website and engagement of our AI integration consultancy services.

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our services.

2. Services Description

Morphiq provides AI integration consultancy services to businesses and educational institutions in Malaysia. Our services include impact assessments, advisory engagements, and comprehensive transformation programmes as described on our website.

Service descriptions on our website are provided for general information purposes. Specific service deliverables, timelines, and methodologies will be detailed in individual engagement agreements.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Service Engagement

3.1 Engagement Process

Service engagements begin with an initial consultation to understand your requirements. Following this consultation, we will provide a detailed proposal outlining scope, deliverables, timeline, and fees. Services commence upon execution of a formal engagement agreement.

3.2 Client Responsibilities

Clients agree to provide timely access to necessary personnel, systems, and information required for service delivery. Clients are responsible for making informed decisions based on our recommendations and for the implementation of any solutions within their organisations.

3.3 Professional Standards

We will deliver services in accordance with professional consultancy standards and applicable Malaysian regulations. Our recommendations are based on information provided by clients and our professional judgment at the time of engagement.

4. Fees and Payment

4.1 Service Fees

Service fees are specified in individual engagement agreements and quoted in Malaysian Ringgit (MYR). Fees cover the specific services outlined in the engagement agreement and do not include travel expenses, third-party software costs, or other expenses unless explicitly stated.

4.2 Payment Terms

Payment terms will be specified in the engagement agreement. Typically, impact assessments require full payment upon engagement commencement. Advisory and transformation programmes may follow milestone-based payment schedules.

4.3 Late Payment

Overdue payments may incur late payment charges as specified in the engagement agreement. We reserve the right to suspend services for accounts with overdue payments.

5. Intellectual Property

5.1 Company IP

All methodologies, frameworks, templates, and tools we use in delivering services remain our intellectual property. Clients receive a non-exclusive, non-transferable license to use deliverables provided during the engagement for their internal business purposes.

5.2 Client Information

Clients retain ownership of all proprietary information, data, and materials they provide to us. We will use such information solely for delivering the contracted services.

5.3 Deliverables

Upon full payment, clients receive ownership of custom deliverables specifically created for their engagement, such as assessment reports and implementation roadmaps.

6. Confidentiality

We maintain strict confidentiality regarding all client information and business matters encountered during service delivery. We will not disclose confidential information to third parties except as required by law or with explicit client consent.

Clients similarly agree to maintain confidentiality regarding our methodologies, pricing, and any proprietary information shared during the engagement.

7. Disclaimers and Limitations

7.1 Advisory Nature

Our services are advisory in nature. We provide recommendations and guidance based on our professional assessment, but we do not guarantee specific outcomes or results from implementation of our recommendations.

7.2 No Warranties

Services are provided on an "as is" basis without warranties of any kind, express or implied. We do not warrant that AI integration will achieve particular business results or that implementation will proceed without challenges.

7.3 Limitation of Liability

Our total liability for any claims arising from service delivery shall not exceed the fees paid by the client for the specific engagement giving rise to the claim. We shall not be liable for any indirect, consequential, or special damages.

8. Termination

8.1 Termination Rights

Either party may terminate an engagement agreement with written notice as specified in that agreement. Impact assessment engagements typically cannot be terminated once commenced due to their short duration.

8.2 Effects of Termination

Upon termination, clients remain responsible for payment of fees for work completed up to the termination date. We will provide deliverables corresponding to work completed upon receipt of payment.

9. Dispute Resolution

9.1 Governing Law

These Terms and Conditions and all engagement agreements are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.

9.2 Informal Resolution

We encourage informal resolution of disputes through good faith negotiation before pursuing formal legal processes. Either party may request a meeting to discuss and resolve concerns.

10. General Provisions

10.1 Entire Agreement

These Terms and Conditions, together with any executed engagement agreement, constitute the entire agreement between parties regarding the subject matter and supersede all prior discussions or agreements.

10.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

10.3 Amendments

We may update these Terms and Conditions periodically. Material changes will be communicated through our website. Continued use of our services after such changes constitutes acceptance of the updated terms.

10.4 Assignment

Clients may not assign their rights or obligations under these Terms or any engagement agreement without our prior written consent.

11. Contact Information

For questions regarding these Terms and Conditions, please contact us: